Cleanliness Helpful and cheerful staff Location close to amenities

Restaurant and concierge staff was very helpful and kind. We really appriciate their service. Keep it up

The staff were friendly and helpful from the time you get off from taxi till you get on and leave the hotel. The break fast was very good and it was so much that you may get tired with eating but...

Staff alertness, response, free parking. Location is at good place, most of the daily use thing will find in vicinity.

Massive rooms, tasty breakfast with a variety of food from all around the world. The whole hotel was sparkling clean. Staff was very kind and polite. Nice swimming pool and quite nice location

I liked the staff. They did a great job in accommodating me and my wife. Rakeek was great in providing extra room services. My daily room service was exceptional as Ishan did a great job in cleaning and...

The bed was good. The Pool was good. The Gym was well equipped. Never saw the Spa open so wasn't used.Food was ok but could have been better we felt. All the Staff from Management to cleaning were very...

The hotel is close to many restaurants, bars and shopping centers.

Nice pool and very friendly staff. Good price if you do not expect luxury. Good location. Bottles of water refilled every day.

Hotel was value for money Houseeking - the young man who cleaned my room was a very polite; caring & respectful young man who was always willing to assist upon request & would go an extra...

I like very much to catch room early

Located well into the bur dubai where lots of Indian restaurants are available , staff is also very prompt for services

Very supportive staff with excellent service, care. Staff members especially MS Nadia at Tour desk & Mr.Shawad at reception wonderful help. Antony Manager was very supportive & polite man.

Hotel location is great. I made a request since my husband and I were celebrating our anniversary. They decorated the room and it was really great. Staff is helpful and nice.

Great stay ! Staff are very friendly and efficient - our check in process was smooth and very fast. Beds very comfy and all required amenities in the rooms. Location is great as there are many shops surrounding...

Location

Hotel is wonderful, crew is very helpful, rooms is nice, price is great, breakfast is one of best hotels, this is my fourth time i stay in this hote, thanks making my stay comfortable

Room keepers were nice and polite. Hotel's room was good. Hotel was very clean.

Room size was comfortable and staff is co-operative.

As a person with experience in Fo/ hospitality i would like to inform the front office staff need a training to be more professional and a bit more polite with the guest- i will not mention names.we came...

Mr Mizra at the front desk was absolutely amazing in all my interactions with him.He went out of his way to ensure that all our needs were attended too.An absolute gentleman and an asset to the hotel industry.Well...

From the charming and beautiful guest relations lady Peris who helped us with 2 room changes when we first arrived, to the reception staff, the bell boys, concierge, cleaners and all the other staff who...

The staff were all very professional, warm and friendly. The hotel is is conveniently situated. Love the area.

Clean Rooms, good pillows and beds

Good location, walking distance to Dubai creek, souks and heritage areas. Good range of choices for breakfast. Nice room with fridge and kettle and large double bed, limited number of English tv channels....

Great location, only a few minutes walk from Ghubaiba bus station. The room was nice and clean. The breakfast was also good.

Breakfast was quite good

Enjoyed the pool area.The room was comfortable & tastfully decorated ie marble tiling .restaurant offered reasonably priced & tasty meals.ALL staff very helpful & pleasant

The staff was welcoming and nice especially the concierge/bell boy .

All the staff are awesome.... friendly, helpful and ready to assist. Daniel that cleaned the room did excellent work. Staff at reception, always there to assist and advise. Lobby personel helpful and friendly....

1. The facility was clean and comfortable. 2. Well located with nearest metro station Al Fahidi 3. Staff and services were good. 4. They provided complimentary airport shuttle which...

Close to airport. Desk had taxi at door right on time.

I liked the hotel and staff members named Ms Peris from customer relations, Mr Anil and Mr Siraj from Housekeeping all were really friendly and helpful in nature. Will definately recommend and pleased...

Staff was excellent, we really appreciated their kindness and willingness. They tried to please us in any way, and they did it! Cleaning was very good, comfort excellent. The hotel is situated in...

I liked everything. Very friendly staff, fulfilled all our wishes. Clean and large rooms, equipped with everything necessary. Huge and very comfortable bed. Clean linen and towels that were changed every...

1. Value for money. 2. The three Pakistani staff in the evening shift (Mirza, Hasnain and i didn't get the third person name) and Ragab in the morning were very friendly. 3. Kids pool.

Staff ok

The best thing about the property was that the room was so silent and peaceful. We already told at the reception that we need silent room and we got it. The stay was just amazing.

The reception was excellent. Special thanks to Mr. Antony the Front Office Manager and the whole front office team. The location was very good.

Great over service. Staff was friendly, curious, helpful and professional. Maid services by Gyan Parsad was exceptional.

Great staff and quiet neighborhood.

Buffet dinner in the evening was very good and reasonably priced. Hotel has shuttle service to and from the airport but you do have to pay extra for this. Hotel has a snack bar selling sandwiches,...

Very nice staff at the Concierge and Room Service was excellent and room was well cleaned up

Big clean room, very comfortable bed, breakfast is ok. Transfer from/to the airport is great. Museum of Dubai is 7-10 minutes away. Bus station is also very close to the hotel.

The staff are great here, really friendly, polite and helpful. Also, the breakfast buffet is really nice, a good mixture of Indian, Arab and Western cuisine, with excellent Nairobi coffee!

Large and clean rooms, swimming pool, friendly staffs arranging for travel and activities around the city. The breakfast is just delicious ( great choise of food). Metro is 500 m away. WIFI works excellent.<br...

Staff was very friendly and always willing to help.

The location is perfect if you want to see old Dubai. mixed Indian cultures and shops all around you

Nothing at all The service was non existent.

The staff were very kind and helpful. Every single staff I met was excellent. They were happy to help and were always smiling.

Staff were very helpful and friendly, good choice of food in breakfast buffet. Would definitely go again

Very friendly and efficient staff, tidy and well appointed room, excellent location, lovely and well appreciated swimming pool. We were very pleased with this hotel. An excellent and varietal breakfast.

The location was good. Easy access from the airport by taxi only cost 38 dirhams and easy access to the subway by walking. The bedroom was really nice , very big and clean with a big bathroom.<br...

Clea comfortable room . Good breakfast.

The staff were extremely friendly. The service was very efficient and they took on board any requests we made. The staff were always ready to help and support us. Thank you

Overall stay was comfortable except that the lighting in the room which was not up to the mark. Breakfast was very good. Room Service was prompt. Hotel may kindly be conveyed to improve the lighting...

Everything Brilliant, Specially Guest Relation , her assistance exceeded our expectation . Duty Manager and room services staff providing an excellent quality service . Recommended to everyone...

Located in good area and Abra station is in walkable distance. Very good parking facilities available .

I like how the Hotel was near at the place where I do the most essincial and resnable markets from electronics and toys and simple public local restorants just in case if not in the mood for the Hotel's...

Hotel is located in the old city of Dubai close to the Dubai Museum and Creek river. The room was spacious and clean, breakfast was good. The swimming pool on the roof is a little bit smaller like at the...

Very friendly staff and nice clean rooms. The location was pretty good with Dubai Creek and nearest Metro Station both within walking distance. There were also plenty of shops nearby. Lastly the breakfast...

Close to Souqs and old town markets. Only 5 -20 mins walk. Close to Dubai Creek area .

GATEWAY IS A GOOD PROPERTY TO STAY , VERY COURTEOUS STAFF , FREE AIRPORT DROP

The staff were all very helpful especially the bell desk. Kindly accommodated the need for an early checkin even though most rooms were fully booked. Rooms were very clean and reasonably well maintained.<br...

The location first, which is very convenient with almost everything, shopping, metro, bus, in close proximity, along with restaurants, both Indian &amp; Pakistani, which serve value for money dishes.

Clean hotel

The rooms,The restraunt,their gesture, the breakfast was lavish and tempting aussom

The hotel's location was good enough and in the more historic part of the city.

We stayed for five nights B&amp;B and was very pleased with everything. We loved the hustle and bustle of the area the location was excellent for us, five minute walk to metro, creek, HOHO bus, souks,short...

Customer service was excellent. Very friendly and helpful

Room attended Prakash was great and was making very tidy room. Bathrooms we're small but clean.

The place is nice and exactly as per description. Breakfast is good. The location is nice but slightly inside from main lane. Staff was good and courteous. Overall recommended!

Yes as value for money, close transport links &amp; restaraunts

Room area. It was a big room.