1. The facility was clean and comfortable. 2. Well located with nearest metro station Al Fahidi 3. Staff and services were good. 4. They provided complimentary airport shuttle which...

Close to airport. Desk had taxi at door right on time.

I liked the hotel and staff members named Ms Peris from customer relations, Mr Anil and Mr Siraj from Housekeeping all were really friendly and helpful in nature. Will definately recommend and pleased...

Staff was excellent, we really appreciated their kindness and willingness. They tried to please us in any way, and they did it! Cleaning was very good, comfort excellent. The hotel is situated in...

I liked everything. Very friendly staff, fulfilled all our wishes. Clean and large rooms, equipped with everything necessary. Huge and very comfortable bed. Clean linen and towels that were changed every...

1. Value for money. 2. The three Pakistani staff in the evening shift (Mirza, Hasnain and i didn't get the third person name) and Ragab in the morning were very friendly. 3. Kids pool.

Staff ok

The best thing about the property was that the room was so silent and peaceful. We already told at the reception that we need silent room and we got it. The stay was just amazing.

The reception was excellent. Special thanks to Mr. Antony the Front Office Manager and the whole front office team. The location was very good.

Great over service. Staff was friendly, curious, helpful and professional. Maid services by Gyan Parsad was exceptional.

Great staff and quiet neighborhood.

Buffet dinner in the evening was very good and reasonably priced. Hotel has shuttle service to and from the airport but you do have to pay extra for this. Hotel has a snack bar selling sandwiches,...

Very nice staff at the Concierge and Room Service was excellent and room was well cleaned up

Big clean room, very comfortable bed, breakfast is ok. Transfer from/to the airport is great. Museum of Dubai is 7-10 minutes away. Bus station is also very close to the hotel.

The staff are great here, really friendly, polite and helpful. Also, the breakfast buffet is really nice, a good mixture of Indian, Arab and Western cuisine, with excellent Nairobi coffee!

Large and clean rooms, swimming pool, friendly staffs arranging for travel and activities around the city. The breakfast is just delicious ( great choise of food). Metro is 500 m away. WIFI works excellent.<br...

Staff was very friendly and always willing to help.

The location is perfect if you want to see old Dubai. mixed Indian cultures and shops all around you

Nothing at all The service was non existent.

The staff were very kind and helpful. Every single staff I met was excellent. They were happy to help and were always smiling.

Staff were very helpful and friendly, good choice of food in breakfast buffet. Would definitely go again

Very friendly and efficient staff, tidy and well appointed room, excellent location, lovely and well appreciated swimming pool. We were very pleased with this hotel. An excellent and varietal breakfast.

The location was good. Easy access from the airport by taxi only cost 38 dirhams and easy access to the subway by walking. The bedroom was really nice , very big and clean with a big bathroom.<br...

Clea comfortable room . Good breakfast.

The staff were extremely friendly. The service was very efficient and they took on board any requests we made. The staff were always ready to help and support us. Thank you

Overall stay was comfortable except that the lighting in the room which was not up to the mark. Breakfast was very good. Room Service was prompt. Hotel may kindly be conveyed to improve the lighting...

Everything Brilliant, Specially Guest Relation , her assistance exceeded our expectation . Duty Manager and room services staff providing an excellent quality service . Recommended to everyone...

Located in good area and Abra station is in walkable distance. Very good parking facilities available .

I like how the Hotel was near at the place where I do the most essincial and resnable markets from electronics and toys and simple public local restorants just in case if not in the mood for the Hotel's...

Hotel is located in the old city of Dubai close to the Dubai Museum and Creek river. The room was spacious and clean, breakfast was good. The swimming pool on the roof is a little bit smaller like at the...

Very friendly staff and nice clean rooms. The location was pretty good with Dubai Creek and nearest Metro Station both within walking distance. There were also plenty of shops nearby. Lastly the breakfast...

Close to Souqs and old town markets. Only 5 -20 mins walk. Close to Dubai Creek area .

GATEWAY IS A GOOD PROPERTY TO STAY , VERY COURTEOUS STAFF , FREE AIRPORT DROP

The staff were all very helpful especially the bell desk. Kindly accommodated the need for an early checkin even though most rooms were fully booked. Rooms were very clean and reasonably well maintained.<br...

The location first, which is very convenient with almost everything, shopping, metro, bus, in close proximity, along with restaurants, both Indian &amp; Pakistani, which serve value for money dishes.

Clean hotel

The rooms,The restraunt,their gesture, the breakfast was lavish and tempting aussom

The hotel's location was good enough and in the more historic part of the city.

We stayed for five nights B&amp;B and was very pleased with everything. We loved the hustle and bustle of the area the location was excellent for us, five minute walk to metro, creek, HOHO bus, souks,short...

Customer service was excellent. Very friendly and helpful

Room attended Prakash was great and was making very tidy room. Bathrooms we're small but clean.

The place is nice and exactly as per description. Breakfast is good. The location is nice but slightly inside from main lane. Staff was good and courteous. Overall recommended!

Yes as value for money, close transport links &amp; restaraunts

Room area. It was a big room.

The rooms are spacious and beds are comfortable.

The staff were most obliging at all times. Although very busy the restaurant served an excellent breakfast with a very big range of dishes available.

very nice hotel, we came back to this hotel for the second time, I recommend it

Our stay in gateway was excellent. No complaints at all Staff goes out of their way. Perusal was very nice. They made our stay comfortable. Room boys would clean every corner of the rooms spice n span.

I loved every aspect of the Hotel. I would like to appreciate Peris at the Guest Services Desk who always ensured we got everything we could ask for. she was quite helpful in giving the Hotel's information,...

The staff are quiet friendly. Breakfast has some variations, which is good. We were offered a complimentary airport drop, which is appreciated. You would have a good stay if you consider...

The buffet dinner in the evening were nice. The breakfast also we really enjoy; there were different varieties every day that you could choose from.

The front desk Officer was very helpful in arranging a Shuttle bus to the airport on my departure as well as fixing early breakfast. I really appreciate that. Also Dipendra, the room service guy...

Hotel was nice and cosy.. staff were friendly.. especial thanks to Mr Mirza who helped and advised a lot...

Convenian location

Wifi only... and the Welcoming staff at the reception ... :’)

I loved everything in Gateway. The people were amazing and always willing to help. Special thanks to Peris who was always ready to give information on places to visit. She gave us directions to jumeira...

Overall everyone was nice and the facilities very good. Would recommend the hotel to people. The area around the hotel had a lot of electronic shops and metro and supermarket in walking distance. ATM machine...

Bottled water every day. Staff were very nice.

Clean, very kind staff and interested in making your stay as pleasant as possible. The facilities offered are of high quality. Close to the spice / gold market. Close by an important bus stop and not far...

The variety offered at the breakfast buffet was phenomenal ! Hot choices for all nationalities....fresh made to order egg omelettes....wonderful !

The location was great, easy access to the bus, the metro station, Pares the customer services lady was really excellent, very helpful and knowledgeable. The room cleaner Ishan was excellent,...

I was impressed with the Front Office services. The staff was always willing to help. Saqib was impressive upon check in and check out. the Front Office Manager Antony was pleasant and willing to help....

I was so happy with the service. Thanks to House Keeping Mr David , Guest Relations Peris. Front Office Manager Anthony. Saqib at the reception and Rashan the room attendant.

Hotel is in a prime location of Bur Dubai and hence getting around it and from it is 24 hours accessible. The staff are available around the clock with the in house room service approachable at any time...

The hotel was very comfortable and modern. The rooms were spacious and clean. A great bed and the bathroom was clean with plenty of soap/shampoo etc. The A/C worked well. The restaurant provided a very...

I really liked people working there so coprative and good humble to help. This time I was more comfortable due they agreed to change my room. Special thanks to Peri .

Free airport shuttle to the airport.

Nice hotel. The room and the bathroom was clean and tidy. The staff was polite. The bed was very comfortable and the pillows were excellent. I asked the hotel about arranging the transportation from...

Absolutely loved the breakfast. Also loved the hotel staff they were very kind and they exceeded my expectations. The luxurious rooms got my attention. The bed was very nice and cozy. Looking forward to...

The hotel is in good location I liked the gate men always being friend and helpfully

The staff were very helpful and friendly. I was staying in Dubai to break up my return trip to Australia so I appreciated the comfortable bed and peace and quiet. The buffet breakfast offered a large selection...

Nice hotel located in the old part of Dubai. Location is great, close to the metro station from where you can travel easily and fast to other parts of Dubai. Staff was very friendly, clean rooms which...

- breakfasts were delicious and of a very good selection; - an ability to have breakfast much more before scheduled time was possible (at 6 a.m.); - kind service - rooms were cozy and...

The hotel had really nice ambiance and the staff was really helpful , loved the lengths the staff went too to make us more comfortable. I would no doubt recommend my frnds and family to stay here the...